F.A.Q.
General
Can I collect my order at your store?
I'm having trouble placing my order, who can help me?
I haven't got my delivery confirmation?
I didn't get an invoice in my parcel.
If I need to amend something in my order, how do it do it?
Will I receive an order confirmation of my order?
How would I know what time my order was delivered?
How can I track my order?
How much are your delivery charges?
How can I apply my discount voucher?
Flowers
Do you include the bill with the delivery?
What if my chosen flowers are not available?
If I don't have the complete delivery address, but I have the contact number of the recipient, will you still be able to deliver?
Can I place my order anonymously?
How would the recipient know that the flowers are from me?
Is there a cut off for Same Day Delivery orders?
What do you do if the recipient is not in the location provided at the time of delivery?
How can I request for a specific time of delivery?
Perfumes
Are your Perfumes Original?
Do you offer a price match service?
How is it that your perfumes are less in price compared to Retail Shops?
Vendors
Are you a Manufacturer, Distributor, Wholesaler or have Awesome Products?